Enrollment Scripts for Tutoring Centers

Here are commonly used scripts during phone calls or enrollment:


[Parent] How did you get our home phone number?

[Enrollment Staff] We previously conducted surveys during school events (such as sports days or new student registrations), and we mentioned that we would contact families about our new courses.


[Parent] Your classes are too large or too small.

[Enrollment Staff (Large Class)] Because we have many students, we have more resources than typical smaller tutoring centers. We hire the best teachers and have a well-established support system, so you don't need to worry about class size.

[Enrollment Staff (Small Class)] Our class sizes are not as large as those in front of the station, allowing students to receive more attention from the teacher. If they have questions after class, they won’t have to wait too long, and our teachers are renowned instructors from the larger classes.


[Parent] How does your tutoring center differ from others?

[Enrollment Staff] We focus on reviewing and strengthening students based on school progress. We also assess students’ learning conditions through exams and require students to attend class and complete assignments, effectively providing both a course and tutoring, which other centers may not offer.


When the tutoring center wants to investigate students' tutoring status

[Parent] Why are you asking these questions?

[Enrollment Staff] We are just checking in on the child and seeing if attending trial classes might conflict with their current schedule.

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